tekk buzz Privacy Policy

This privacy policy ("Policy") has been prepared on behalf of the tekk buzz platform ("we", "our"). It applies to all individuals who use our services through the tekk buzz website, mobile application, or any other digital channel ("users"). Please read and understand the terms set out in this policy in full — using our services means you are agreeing to this policy.

tekk buzz believes that protecting every user's data is a fundamental right. With that in mind, we follow modern data protection practices and do not collect or use information unnecessarily under any circumstances. Reading our Terms and Conditions will give you more details about the overall framework of our services.

For the purpose of registration and providing services on the tekk buzz platform, we collect the following types of information:

2.1 Identity Information

• Full name, date of birth, and national ID or passport number (for identity verification)
• Mobile number and email address
• Current address
• Account username and password (stored in encrypted form)

2.2 Financial Information

• Deposit and withdrawal details — records of transactions made via bKash, Nagad, Rocket, or bank transfer
• Mobile banking number or bank account details (for payment processing)
• Transaction history and account balance

2.3 Technical Information

• IP address, browser type and version
• Device type, operating system, and screen resolution
• Session data, login time and location information
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

• Betting and gaming history, records of wins and losses
• Time spent on the platform and preferred categories
• Bonus usage and VIP tier information

tekk buzz never collects your information for unnecessary reasons. The information collected is used only for the purposes listed below:

1. Account Creation and Management: This information is needed to complete the registration process, verify identity, and keep your account active.
2. Financial Transaction Processing: To securely complete deposits and withdrawals, specifically via bKash, Nagad, Rocket, and bank transfer.
3. Security and Fraud Prevention: To detect and prevent unauthorised use of accounts, suspicious transactions, and fraudulent activity.
4. Customer Support: To resolve your issues quickly via 24/7 live chat and email.
5. Service Improvement: To analyse user behaviour and improve the platform experience.
6. Legal Compliance: To comply with applicable laws and regulations and to respond to lawful requests from authorities.
7. Promotional Communications: To send bonus offers and promotional information based on your consent.

tekk buzz uses industry-standard technology to protect your personal information. All data stored on our servers is secured by SSL encryption. Passwords are never stored in plain text — they are always kept in an encrypted hash format.

System access is restricted to only the staff who need it. All staff operate under confidentiality agreements. Regular security reviews are conducted and any vulnerabilities are addressed promptly.

tekk buzz never sells your personal information to third parties for commercial purposes. However, specific information may be shared in the following limited circumstances:

5.1 Payment Processors

The necessary information is sent to the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, and bank transfer services. This information is used solely for processing transactions.

5.2 Technology and Service Providers

Only the necessary information is shared with partners such as game software providers, cloud hosting providers, and customer service platforms. All such partners are contractually bound to meet our privacy standards.

5.3 Legal Authorities

Information may be disclosed to the relevant authorities in the case of a court order, lawful investigation, or other legal obligation.

Cookies are used on the tekk buzz website and app. Cookies are small text files stored on your device that help improve your browsing experience. We use the following types of cookies:

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences (such as language or theme settings).
• Analytics Cookies: Help monitor platform usage to improve service quality.

You can disable cookies by changing your browser settings, but this may limit some features of the platform.

Your personal information is stored for as long as it is needed. Generally:

• All information is retained while your account is active.
• Financial transaction records are kept for a set period after account closure, as required by law.
• Security-related log files are kept for a limited period.
• If you withdraw your marketing consent, your information will no longer be used for that purpose.

As a tekk buzz user, you have certain important rights over your own information:

8.1 Right to Access

You may request to know what information we hold about you. We will provide it in a timely manner.

8.2 Right to Correction

If there is any error in your information, you may contact us to have it corrected. Some information provided at registration may be restricted from changes due to identity verification requirements.

8.3 Right to Deletion

After closing your account, you may request that certain information be deleted. However, we are required to retain some information for a set period due to legal obligations.

8.4 Right to Withdraw Marketing Consent

You may opt out of receiving promotional emails and messages at any time. This will have no effect on your use of our services.

All tekk buzz services are intended solely for individuals aged 21 or above. We do not knowingly collect any information from minors. Age verification is a mandatory step during registration. If a minor's information enters our system for any reason, it will be deleted as soon as it is identified and the associated account will be closed.

To learn about responsible gaming practices, read our Responsible Gaming page, which contains detailed information on age restrictions and safe gaming.

tekk buzz reserves the right to update this privacy policy as needed. For any significant changes, we will post a notice on the website and notify you via your registered email. The updated version of the policy will take effect from the date it is published. By continuing to use our services, you will be considered to have agreed to the updated policy.

Read our Terms and Conditions for full details on the overall terms, rights, and responsibilities related to our services. For answers to common questions, visit the FAQ section, which also covers questions about privacy and account security.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. tekk buzz takes every request seriously and aims to respond in a timely manner.