tekk buzz Terms and Conditions

5.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for the bonus is 25 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500, and you must wager ৳1,500 × 25 = ৳37,500 before withdrawing.

5.2 General Terms for Other Bonuses

• Bonuses will only be active within the specified time period.
• Claiming bonuses from multiple accounts is prohibited.
• tekk buzz reserves the right to modify, suspend or cancel any bonus.
• Bonuses are not cash — they can only be used for placing bets and cannot be withdrawn directly.
• If wagering is not complete, only the original deposit portion may be withdrawn.

6.1 General Betting Rules

All bets are settled based on the odds shown on the platform. Once a bet is confirmed, it cannot be changed or cancelled unless tekk buzz acknowledges a technical error.

• If a match or event is cancelled, the staked amount will be refunded.
• Bets placed at incorrect odds due to a technical error may be declared void.
• Placing bets via bots or automated methods is prohibited.
• Exploiting any system vulnerability to gain an unfair advantage is prohibited.

6.2 Casino Game Rules

The rules for slots, baccarat, roulette, Teen Patti and other live casino games are governed by the respective game provider's guidelines. The maximum RTP for each game is listed on the relevant game page.

tekk buzz believes that betting is entertainment, not an obligation. We ask all users to follow the responsible gaming guidelines. The platform has the following protective measures in place:

• The ability to set daily / weekly deposit limits.
• The option to voluntarily suspend the account for a period of time (cooling-off period).
• Self-exclusion — blocking access to the platform for a set period of time.
• The ability to contact the support team if you experience gambling-related problems.

If you or someone you know appears to have a gambling problem, please contact tekk buzz's 24/7 live chat support.

tekk buzz may suspend or cancel an account without prior notice for any of the following reasons:

• Violation of terms and conditions
• Providing a false identity or information
• Operating multiple accounts
• Fraud or deceptive activity
• System manipulation outside of approved methods
• Detection of unusual activity on the account

Upon account cancellation, any valid balance (if present and where no rules have been violated) will generally be returned. However, bonus balance may be forfeited.

If you have a dispute or complaint, contact the tekk buzz support team first. Our support team provides assistance in both Bengali and English, 24 hours a day, 7 days a week, via live chat and email.

• Complaint submission deadline: within 30 days of the relevant incident.
• Our team will review complaints within a reasonable timeframe.
• The decision of tekk buzz will be considered final.

Many common questions are already answered in the FAQ section — check there before contacting support.

How personal data is collected, stored and used is described in detail in the tekk buzz Privacy Policy. These terms and conditions should be read together with that policy.

• All transactions are secured via SSL encryption.
• Personal data is not sold to third parties.
• Data may need to be provided to authorities in cases of legal obligation.
• Users may request to review or delete their data at any time.

tekk buzz will not be liable for any loss caused by a technical error, network disruption or failure of a third-party service. tekk buzz reserves the right to temporarily suspend or modify any game or betting service on the platform.

• Services may be temporarily unavailable during server maintenance.
• Any changes made by a game provider are outside the control of tekk buzz.
• tekk buzz is not responsible for any loss arising from the user's own device or internet connection.

To learn more about tekk buzz, read our About Us page, which describes the platform's purpose and operations.

These terms and conditions may be amended at any time. For significant changes, users will be notified at their registered email address. Continuing to use the platform after a change will be considered acceptance of the new terms.

The latest version of these terms will always be available on this page. The "Last updated" date shown at the top of the page indicates the effective date of each version.

• If any section becomes unenforceable, the remaining terms will continue to apply.
• This agreement is written in Bengali, and the Bengali version will be considered the definitive version.
• If you have any questions about the interpretation or application of these terms, please contact the support team.